Written up for ‘Aggressive Email Tone’ Despite Flawless Metrics – Part 1
Story code: ST-000684 Part 1: The Empathy Metric Silas stared at the blinking cursor at the end of the sentence. He had typed *The Q3 data export is attached* and had spent the last fourteen minutes attempting to mathematically extract the hostility from those six words. According to his manager, Dave, his previous email stating … Read more