I Watched My Coworker ‘Accidentally’ Ruin Aid Applications Until a Blind Test Exposed the Truth – Part 1

Story code: ST-001276 Part 1: The Helper’s Mistake Inside Admissions and Student Aid Suite 104, I watched Chelsea, our new admissions helper, drop another high-priority file onto Sarah’s desk, claiming that the legacy database wouldn’t link the recommendation letters. It was the third time today Chelsea had “accidentally” locked a student out of the aid … Read more