I Watched My Manager Unlock a Guest’s Door Without Permission – Part 1
Story code: ST-001362 Part 1: The Duplicate Key I stood at the polished marble front desk console of the Grand Plaza Lobby in Chicago, watching my manager Gerald Brooks bypass the security screen to encode a duplicate RFID keycard for Suite 402 without the guest’s permission. Clara Vance, the high-profile business traveler occupying the room, … Read more